Support Portal
🙋Customer Help Center
Find quick answers to common checkout and ordering questions.
Frequently Asked Questions
Is Cash on Delivery (COD) available?
Yes! COD is available for all addresses inside India and Nepal. Select "Cash on Delivery" at the payment page.
How long does shipping take?
Standard free delivery takes 3-5 business days. Express shipping takes 1-2 business days (applies a speed surcharge of ₹49).
How do I verify the authenticity of a product?
All certified crafts come with a District Cooperative Vetting Certificate and a card containing the artisan's signature and registration details.